A.M. is based on EnterNet by Efficient
Networks (Formerly NTS).
Access Manager V1.2 is now basically the same as EnterNet 300 V1.34
(minus the persistent connection function) and is available here
All references below to either A.M.,
Access Manager or EnterNet are applicable to each other.
Auto start one of the Efficient
Networks (Formerly NTS)TAPX drivers to prevent replication
Assign static IP to the "real"
NIC to prevent DHCP error messages
Start DHCP manually to prevent
it from trying to get an IP address for the "fake" Efficient Networks
(Formerly NTS)PPPoE NIC at boot time
Login with admin privileges.
Please be sure you have version
1.102.006 or greater.
Now, although these workarounds
help some NT4 users, they don't help all NT4 users.
2. Windows
NT box freezing with A.M. / EnterNet.
Your first problem may be
SP6 It has a serious TCP/IP bug. There is a fix, but I've been told
the best thing to do is to go back to SP5. Make sure you uninstall AM,
THEN uninstall SP6, and then reinstall AM.
Your second problem may be DHCP: PPPoE doesn't use DHCP. So here's how
you solve it:
On NT Go to Control Panel->Services
Find the DHCP Client and Disable
it
3. What
network interface does EnterNet require?
EnterNetfor Windows
95/98 and NT 4.0 consists of a 32-bit application (the EnterNet"Dialer")
and an NDIS 3.0 compliant driver that supports both the Windows operating
systems.
EnterNet runs over any standard NDIS 3.0 or above compatible Ethernet
Adapter. The Ethernet Adapter is attached by cable to a Local Area Network
(LAN). In general, if you’re currently able to connect to other Windows
systems via LAN, you have sufficient hardware to run EnterNet.
You may already have an Ethernet
Adapter installed and the Microsoft TCP/IP protocol bound to the adapter.
If so, you’re ready to install EnterNet. If you haven’t already installed
your Ethernet Adapter, you must do this before installing EnterNet.
The Microsoft TCP/IP protocol should also be bound to the Ethernet Adapter.
4. Installing
on Windows NT (V1.2 and below)
After agreeing to the License
terms, the files will be copied to the EnterNet directory. In addition,
on Windows 95 and 98 systems, the EnterNet Adapter will be bound to
the operating system.
However for NT systems, there is no automatic binding. The Network Properties
prompts for information to bind the EnterNet Adapter. These steps follow:
Click on the "Adapters"
Tab
Select "Add"
Select "Network TeleSystems
PPPoE Adapter" in the list of adapters and Click "OK".
NT will display a dialog
titled "Windows NT Setup" requesting the location of the files it
needs to copy.
You do not need to enter
anything in this dialog. Click "Continue".
Click the "Bindings" Tab.
Click on the "Show Bindings
for:" drop-down list and select "all adapters".
Find the "Network TeleSystems
PPPoE Adapter" entry and expand
the node by clicking on the + node.
If NetBEUI Protocol is
shown in the node, click on NetBEUI Protocol and then click "Disable".
Click "Close".
The "Microsoft TCP/IP
Properties" dialog should now be visible. Select "Network TeleSystems
PPPoE Adapter" in the "Adapter" drop-down list.
Select the "Obtain an
IP address from a DHCP server" radio button.
Microsoft TCP/IP will
display a Yes/No message box asking if you want to enable DHCP. Click
"Yes".
Click "OK" to close the
Microsoft TCP/IP Properties dialog.
NT will display a Yes/No
message box asking if you want to restart your computer. Click "No".
Close notepad to continue
the Network TeleSystems PPPoE Adapter setup program.
Upon completion of setup,
you will be prompted to reboot your system. This is necessary for
the newly installed drivers to load properly. Click finish to reboot.
After rebooting, you can
verify that the network has been setup correctly by going back to
the Network Properties from your Control Panel. You will notice that
a second adapter has been installed (Efficient Networks (Formerly
NTS) PPPoE Adapter). A second instance of the Microsoft TCP/IP protocol
will also have been added, bound to the Efficient Networks (Formerly
NTS) PPPoE Adapter, with all IP addresses and parameters assigned
dynamically. The rest of the system remains unchanged.
5. Win
2000
Access
Manager now has Windows 2000 support. EnterNet
300 V1.3 and above have proper Windows 2000 support.A new user created
client is now available under Windows 2000. It is only a 40kB download
and I've been hearing good things about it. Now named RASPPPoE. See
our FAQs here.
7. How
do I get EnterNet to auto connect on boot in Windows 2000?
In your profile section
of EnterNet do not check off "Open EnterNet" but do check off "auto-connect".
8. Installing
EnterNet on Windows NT (as a service on V1.2 or below) Suggestions.
Firstly, install EnterNet according to
the instructions, create a profile, and connect. Disconnect and Exit
EnterNet. You need to adjust the settings on the profile to "Connect
Automatically" and "Default Profile" but no "Start a User Logs On".
Go to the APP directory under where you installed EnterNet. In here
you will see an EnterNetFolders.EXE and an EnterNet.EXE. The former
is the "create a profile" application and the later is the actual
EnterNet exe. Make sure EnterNet is not connected or running, enter
the following command line: C:\EnterNet\App> EnterNet.EXE -AutoStart
EnterNet should start up, connect, minimize to the systray. Disconnect
and exit EnterNet.
Now, use a program like FireDaemon to install the EnterNet.EXE with
the
-AutoStart parameter as a Service. It must run under the Local System
account, and it must not interact with the Desktop. Set the service
startup to "Automatic".
Note: If you permit EnterNet to Interact with the Desktop it will
register itself for "User Logoff" events and shut down when a user
at the Console logs off.
Note: The only real drawback is that
if the EnterNet connection disconnects, you have to stop and start
the service in order to restore the connection. Otherwise, the connection
will run from startup to shutdown and survive logon and logoff events.
9. Frequent
network time-outs.
Old DLL files cause this
problem. Please install the msdun13.exe
patch available from Microsoft.
10. EnterNet
with Windows '95 first edition becomes unstable after prolonged use.
Upgrading your Windows msdun13.exe
will solve this problem.
11. I
notice a slower boot time, or delays / Blackouts or Time-outs while waiting
for webpages to load.
Generally this is Windows
looking for a DHCP server, it does this every ten minutes or so, causing
your web browsing to freeze for 30 seconds or so.
Windows 95, 98, ME
1. Right click on Network Neighborhood (My Network places)
2. Choose "Properties"
3. A new window will open
4. Highlight the TCP/IP bound to the Ethernet card that is connected
to the DSL Modem
5. Click "Properties"
6. Choose the "IP Address" tab, specify, type 192.168.0.15
7. Set the subnet mask to 255.255.255.0
8. "OK"
Windows 2000
1) Right click "My Network Places" -> Choose "Properties"
2) Right click the icon for your Ethernet adapter -> Choose "Properties"
3) Highlight the "Internet Protocol (TCP/IP)" listing
4) Click "Properties"
5) Click on "Use the following IP address"
6) Type in 192.168.0.15
7) Set the subnet mask to 255.255.255.0
Windows XP
1) Go to "Start" -> "Control Panel"
2) Click on "Network & Internet Connections"
3) Click on "Network Connections"
4) Right click on the icon for your Ethernet card connected to your
DSL modem _> Choose "Properties"
5) Click on "Internet Protocol (TCP/IP) -> Click "Properties"
6) In the "General" tab check off "Use the following
IP address"
7) Type in 192.168.0.15
8) Enter a subnet mask of 255.255.255.0
9) Click "OK"
10) Click "OK"
You can also just disable
DHCP on NT and 2000
On NT Go to Control Panel->Services -> Find the DHCP Client and Disable
it
In Windows 2000 go to "Administrative tools" -> "Services"
there you will find an option to disable it
Note: In Windows 2000 I am
finding out that with an internal DSL modem you can not change from
DHCP or even disable it. You have to leave DHCP as is.
12. Internet
Explorer and "No Connection / Try Again" error
With Win '98: Go to add/remove programs
Select IEx and then remove Select Repair, or you can update to a newer
version of IE
You can also try downloading the Off-line
Browsing package available from the Windows update site.
Or you can try:
Download this Registry file to your desktop.
2) Right click on it and choose "Install" or "Merge"
Or you can try this:
If you have installed MSN uninstall it and then try out the following:
1) Close all Screens and
disconnect from the internet
2) Click on Start -> Settings -> Control Panel -> Internet
Options -> Connections Tab -> Setup Button
3) Select "I want to connecting manually.... " -> Click
Next
4) Select " I want to connecting by a LAN ..... " -> Click
Next
5) Make sure there is nothing selected in the Automatic Proxy Configuration
window -> Click Next
6) Select No for the "Do you want to setup a mail account now?
" window -> Click Next
7) Uncheck "To connect to the internet immediately select this
box and -> click Finish
8) You should be back to the Control Panel -> Double Click on Add/Remove
Programs
9) Find Microsoft Internet Explorer -> Double click on it _> Then
Choose "Repair"
13. Heavy
disk activity while surfing the web using I.E.
Eliminate the autodial connection
from IE5 and changed it to a LAN connection
14. How
do I use Microsoft Internet Connection Sharing (ICS) with EnterNet?
Note: These instructions also
apply to the new version of Access
Manager.
Note: Make sure you also
follow the steps for setting up a VPN (question 7 from the EnterNet
page) this is also needed for EnterNet and ICS to coexist.)
2) Add the Internet Connection Sharing
(ICS) software on your gateway machine (the computer that will connect
and share your Internet connection to the client systems (other computers).
3) You do this by clicking "start
-> settings -> control panel ->Add/Remove Programs".
4) Then "windows setup".
5) Under "components tab",
double-click on the "Internet tools" category.
6) Check the "Internet connection
sharing" and click on "OK" to install.
Note: You will need to go step by step
through the Internet sharing setup until it asks the kind of connection.
Choose the option for "cable or dsl".
7) Continue and it will prompt you for
the device. Select the "Network TeleSystems P.P.P.o.E. Adapter".
(If using Access Manager: Select the "Sympatico High Speed Edition
Adapter".)
8) You will then be prompted to
make a setup disk for the client machines.
9) You will be asked to restart.
10) Install the setup disk on the
client machines.
11) On the gateway system, start
a connection and then use the ICS application on the shared systems.
You will be updated with new private addresses. At this point you
should be connected.
Note: It has been brought
to my attention that Win98SE ICS has yet another MTU key in the registry
on the gateway that needs to be adjusted in order to allow a PPPoE to
be shared correctly.
Note: I've gotten word
that when using Pacbell DSL with EnterNet 300 and ICS, the second Ethernet
card which connects to your local network can not be a USB Ethernet
card.
15. I
have a LAN and my client computers have trouble with Web Browsing, stalling,
sending large e-mail's, etc.
You probably need to change the value
for your MTUs
Note: For AOL Plus DSL: The Dial-up Adapter,
Dial-up Adapter #2 (VPN), as well as your Ethernet card need an MTU
of 1428 and Ethernet card.
Note: The newest release of EnterNet
300 V1.3 (March 11, 2000) adjusts MTU values to 1454 so MTU adjustments
are no longer needed.
I myself like the info and ease of use
from Speedguide
(Windows, 95, 98, and 2000). Download the appropriate patch, save
it to your hard drive. Then open it up, edit the MTU values (see below
to determine size), save the file. Then right click on the newly saved
file, and choose install.Or you can use these tools:
Here is the Key using Regedit to adjust
your MTU in Windows 2000: HKEY_LOCAL_MACHINE\ System\CurrentControlSet\
Services\Tcpip\ Parameters\ Interfaces\["Adapter ID"]
Windows XP
There is no regkey to change the MTU value for PPPoE. What should
happen is that the ISP should negotiate the correct MRU in PPP for
their network. XP will support that and set the MTU accordingly. (See
Question 37 on the this page for updated information)
Note: It has been brought to my
attention that Win98SE ICS has yet another MTU key in the registry
on the gateway that needs to be adjusted in order to allow a PPPoE
to be shared correctly. It is found as follows;
Hkey_Local_Machine\ System\CurrentControlSet\ Services\ICSharing\
Settings\General\ InternetMTU
Note: Always back-up your original registry
file.
16. How
do I determine what MTU speed I should use?
The "MaxMTU" value you should use in
the Windows 9x Registry is actually limited by your ISP's MTU value.
In a DOS Prompt type
ping -f -l [packetsize] [www.yourisp.com]
[packetsize] = the amount of data you
want to send under 1500 [www.yourisp.com] is your ISP's URLThe largest
value that does not give you the error "Packet needs to be fragmented,
but DF set" will be either your ISP's MTU, or their MTU-28 (excluding
the header)Try either the value
you get, or the value + 28 (to not exceed 1492)Note: also Set the
default receive window to be (MTUValue - 40)*128
17. I
get an error every time I try to add a new instance of TCP/IP. "Your
system allows only X instances of X".
1) Use any text editor (such
as Notepad) to view the Nettrans.inf file in the Windows\Inf folder.
2) Increase the MaxInstance entry for the appropriate protocol.
Note that the maximum number for this entry is 8.
3) Save the changes to the Nettrans.inf file, and then quit Notepad.
18. Does
EnterNet support multiprocessor Windows NT systems?
The initial design parameters of EnterNet
did not include support for Symmetric multiprocessing (SMP). However,
EnterNet 300 V1.34 and above support dual processors in NT and 2000.
The new Access
Manager now also supports dual processors in NT and 2000.
19. I'm
running windows '95 after removing DUN (Dial-Up Networking) from my system
I can not connect using EnterNet.
Install DUN
it is needed on Windows '95 to run EnterNet or WinPoET.
20. How
do I turn on DoD in EnterNet 300 V1.3 and above?
1) To enable Dial-On-Demand, you must
edit the Setup.ini file BEFORE running the Install.
2) In the section under [CustomOptions], add this line:InstallDoD=1
3)Default = 0 (false). If during install you want to provide the user
the option to install EnterNet’s Dial-on-Demand feature, set this
value to 1 (true). Note: Dial-on-Demand does not work with Netscape
Navigator.
21. The
profile window in Windows 2000 is always open when I load my profile.
How do I prevent that from happening?
1) Go to Control Panel,
double click on PPPoE service
2) Click once on EnterNet Service and check Subservice loads when PPPoE
service starts
3) Click OK.
22. How
do I use Microsoft Internet Connection Sharing (ICS Windows 2000) with
EnterNet?
1) Install a 2nd Ethernet
adapter for your private LAN and reboot.
2) Connect the newly installed Ethernet card to your Ethernet hub.
3) Right click on "My Network Places".
4) Choose "Properties".
5) Choose the local area connection that is associated with your PPPoE
adapter.
6) Right click on it and choose "Properties".
7) Choose the "Sharing" tab.
8) Check off "Enable Internet Connection Sharing".
9) Click on the drop down arrow in the "For local network:"
box 10) Choose the Ethernet adapter associated with your private network.
Note: This will automatically
assign the address 192.168.0.1 to the private network gateway and
enable DHCP.
11) To use the shared connection,
connect the private network hosts to the Ethernet hub.
Note: Hosts on the private
network should have their TCP/IP set to use DHCP.
23. Does
Winproxy 3.0 work with EnterNet under Windows NT?
Winproxy 3.0 uses Deterministic
Network Enhance (DNE) is not compatible with EnterNet 100 or 300. When
you attempt to use EnterNet to connect to your ISP, NT blue screens.
You must return to using Winproxy 2.1.
24. EnterNet
now inserts 1454 as the MTU does it also insert a value for the MSTCP
DefaultRcvWindow.
Yes. It's in the Adapter properties,
Maxframesize. But it is not used to negotiate MTU size like you'd think.
It is used to tell Microsoft's TCP to set the TCP MaxSegmentsize (to
1414). Same is done for NT.
Don't get it confused with
the TCP RcvWindowSize, EnterNet does not modify this.
25. My
Windows 2000 is configured to have several users that can log on/off of
Windows, but when this happens, the EnterNet connection disconnects.
You must:
1) Disable the "Allow Service
to Interact with Desktop" setting for the PPPoE service.
2) Disable the "Launch EnterNet 300
at Windows Startup" setting for EnterNet. (EnterNet being started as
a Subservice of PPPoE).
3) Leave the "Auto-Connect" setting
for EnterNet enabled.
26. How
do I get EnterNet to run as a service and not shut down, when a user log's
off?
Yes, but with a little work.
Uninstall EnterNet before you upgrade your OS.
If you upgrade while EnterNet
1.34 is installed, you will blue screen. To get out of situation, Start
Windows in Safe mode, then from your Network Control Panel, remove the
Efficient Networks (Formerly NTS) PPPoE Adapter. Then reboot and add
the adapter (using the Add/Remove Hardware from the Control Panel) after
it's finished the OS upgrade.
You will also need to:
1) Right click on the EnterNet
icon in your Sys tray.
2) Choose "Application Settings"
3) Click the "Advanced"
button - Screen shot
4) Switch from "Private API"
to "DHCP" - Screen shot
EnterNet 100 will not support
Windows Millennium.
28. "Tap
failed to load" error with Access Manager. (See question 15 on
the EnterNet page for help with EnterNet and this problem.)
This has been discovered with
some PCI based Ethernet adapters which fail to
identify to the Efficient Networks (Formerly NTS) Tap driver. Try installing
an ISA Ethernet adapter to
get around this problem. (I wouldn't bother with this one, but I thought
I'd
give you all options).
In some cases this may help:
click Connections Menu -> Settings -> Advanced
button and change the Network Access mode from the default Filter Driver
to
Protocol Driver.
You should be able to uninstall
A.M.
Then Reboot.
Look for any left over A.M. folders delete them, (found here: C:\Sympatico
High Speed Edition\Access Manager).
Then reboot, and reinstall Access Manager.
That should do the trick.
29. Does
Access Manager work on Windows ME?
1) Right click the A.M. icon
in your System tray.
2) Choose "Sympatico Properties"
3) Then choose "Advanced"
4) Switch it from "API" to "DHCP"
30. I'm
using Windows '98 SE and my computer hangs on Startup and or Shutdown.
33. How
do I use ICS in Windows ME with any PPPoE software?
1) Double click on "My
Network Places"
2) Double click on "Home Networking"
3) Click "Next"
4) If you've already run the initial set-up you'll have this option
"I want to edit Home networking", select that option
5) Click "Next"
6) Check off "Yes, this computer" then Check off "A direct
connection to"
7) In drop down menu choose "Dial-up Networking" (For RASPPPoE)
"Dial-up Networking" (For WinPoET) "Efficient Networks
PPPoE Adapter" (For EnterNet) "Efficient Networks PPPoE Adapter"
(For Access Manager)
8) Click "Next"
9) Check "Yes"
10) In the drop down menu select the Ethernet card connected to your
other computer
11) Click "Next"
12) Check "Yes, connect to the internet"
13) Click "Next"
14) Click "Next"
15) You can set up file sharing here if needed, click "Next"
16) Check "Yes, create a Home Network disk"
17) Click "Next"
18) Insert a floppy disk and click "Next"
19) Click "Finish" and reboot
20) Install created floppy disk on the computers you want to share this
connection.
21) Surf Away!
34. How
do I use ICS in Windows 2000 with any PPPoE software?
1) Right click on "My
Network Places" -> Choose "Properties"
2) Right click on the icon representing the connection you want to share.
For WinPoET and RASPPPoE it would be the Dial-up Adapter used for that
connection. For Access Manager and EnterNet it would be the "Efficient
Networks PPPoE Adapter" adapter. -> Choose "Properties"
3) Click on the "Sharing" tab (for dial-up adapters you may
have to configure a few settings for the adapter before you get to the
window allowing you to click the "Sharing" tab. If you must,
put in a telephone number put in 0)
4) Check off "Enable Internet Connection Sharing for this Device"
5) Check off "Enable on-demand dialing"
6) Click "OK"
7) Make sure the other computers that will be sharing this connection
are set to "Obtain an IP address automatically".
Windows 95, 98, ME
1) Go to "Network Neighborhood" ("My Network Places"
in Windows ME) right click on the icon and choose "Properties"
2) On the "Configuration" tab select the TCP/IP stack bound
to the Ethernet card connect to the other PC
3) Select "Properties"
4) Choose the "IP Address" tab and select "Obtain an
IP address automatically"
Windows NT
1) Right click on "Network Neighborhood"
2) Choose "Properties"
3) Click the "Protocols" tab
4) Click on "TCP/IP Protocol"
5) Click on "Properties"
6) In the "Adapter" drop down menu choose the Ethernet card
connected to the other PC
7) Select "Obtain an IP address automatically"
Windows 2000
1) Right click "My Network Places"
2) Choose "Properties"
3) Right click the "Local Area Connection" (Ethernet card)
connected to the other PC
4) Choose "Properties"
5) Click the "General" Tab
6) Click the "Internet Protocol (TCP/IP)"
7) Click on "Properties"
8) Select "Obtain an IP address automatically"
35. Do
you have info on the native PPPoE in Windows XP?
